Shipping and return policies

Because our products are the result of a hide to leather transformation, there are terms in the purchase process that must be specified to our end customer in order to give them the optimal shopping experience and the best service. It is important to mention that all our shipments cover only deliveries in national soil (MEXICO) and all purchase is available for leather from our warehouse.

Warehouse product specifications:

1. Variations in the original colour or tone
2. Marks or defects such as: iron, wrinkle, holes, marks generated by the process, variations in size
3. The number of sides or pieces may vary depending on inventory availability
4. Prices are subject to change without notice.
5. There are no minimum purchase limits as long as the requested product exists in stock

Shipping and return policies for WAREHOUSE products:

1. For warehouse products, RETURNS ARE NOT ACCEPTED.
2. Any product that is acquired from the warehouse can be delivered at TENERÍA VARGAS facilities in Chirimoyo # 108, Col. El Duraznal, C.P. 37320, León Gto. México
3. In the case of a remote purchase, delivery will be made through our UPS authorized shipping service system
4. Delivery time is 2 to 10 business days
5. In case of requesting an arrangement or adjustment of the product, the customer must pay the shipping (in case of long distance) or deliver to the quality department to evaluate the reprocessing and quote the cost of the new arrangement

Shipping and return policies of domestic orders:

1. RETURNS ARE ACCEPTED if the leather has the following defects:
a) Finishing detachment
b) Stiffness/Boxboard leather
c) Loose grain (natural pebble or milled leather “does NOT apply”)
2. The delivery time is 3 weeks after the production request has been made
3. The delivery of the product must always be with the specified packaging (specify which one) and closed with the identification of the brand logo
4. The return must always be notified by the sales agent in order to enter the quality system
5. The return must be requested within the current month, after this NO application will be ACCEPTED
6. For better service, the client must present evidence of the purchase ticket or voucher to process the return process, it must be submitted via email with a scanned copy of the ticket or voucher.